Privacy Policy

Privacy Policy for epm-uk.net

1. Introduction

epm-uk.net (“we”, “us”, “our”) is committed to safeguarding your privacy. This policy explains how we collect, use, store, protect, and share your personal information when you visit our website or interact with us.

2. Data We Collect

We may collect the following personal and technical information:

• Identity & contact data: name, email address, phone number (when provided via forms or emails)

• Technical data: IP address, browser type/device, operating system, and pages visited (via cookies and analytics)

• Communication data: messages or files you send us

3. How We Use Your Data

We use your data to:

• Respond to enquiries or requests

• Provide services, process orders/payments

• Send newsletters or updates (if you opt in)

• Analyse and improve website performance

• Comply with legal obligations

4. Legal Basis for Processing

Our lawful grounds include:

• Consent – when you subscribe to our newsletter or request contact

• Contractual necessity – when processing service requests or orders

• Legitimate interests – for analytics, fraud prevention, and website optimisation, as long as your rights are respected

5. Cookies & Analytics

We use cookies (including Google Analytics) to:

• Track site usage and performance

• Remember user preferences

You can block or delete cookies via your browser, though some features of the site may no longer work. For more detail, see Cookie Policy.

6. How We Share Your Data

We may share your information with:

• Third-party service providers (e.g., hosting, email platforms, analytics, payment processors) under contract

• Legal or regulatory entities if required by law

• Successor entities (e.g., part of a business sale or reorganisation)

We never sell your personal information.

7. International Transfers

Where applicable, data may be transferred outside the UK/EU, but only with appropriate safeguards (e.g., standard contractual clauses).

8. Data Security

We implement technical and organisational measures (e.g., encryption, access controls) to protect your data. However, no system is 100% secure.

9. Data Retention

We retain your information only as long as necessary for the purpose it was collected, or to comply with legal or accounting obligations.

10. Your Rights

Under UK GDPR, you have the rights to:

• Access your data

• Correct inaccuracies

• Erase your data

• Restrict or object to processing

• Data portability

• Withdraw consent (where relevant)

To exercise any of these rights, please email us (see Contact).

11. Links to Other Sites

Our site may include links to third-party websites. We are not responsible for their privacy practices; please review their policies.

12. Children

This site is not intended for children under 18. We do not knowingly collect their data.

13. Changes to This Policy

We may update this policy at any time. The “Last Updated” date below will indicate the current version.

14. Contact Us

If you have any questions or wish to exercise your rights, please contact:

Euro Property Management

Email: info@epm-uk.net

Address: EPM Midlands Ltd, 764 Pershore Road, Selly Park, Birmingham, B29 7NJ

Last Updated: July 2025